Privacy Policy
This page is maintained by HiTch Logistics. Last updated 2026.
Information we collect
When you request a delivery, a quote, or contact us, we collect the details you provide: name, business name, phone number, email address, pickup and delivery addresses, package details, and any special instructions. Delivery records may also include status timestamps, delivery notes, and proof of delivery photos.
How we use it
We use your information only to schedule, perform, and confirm deliveries, to send status notifications, to provide quotes and invoices, and to respond to your questions. We do not sell your information.
Confidential and sensitive shipments
Medical and legal shipments are handled on a need-to-know basis. Packages remain sealed and in our custody from pickup through delivery, and chain-of-custody details are shared only with the sending and receiving parties.
Sharing
Information is shared only with the driver assigned to your delivery and with service providers that help us operate this website, deliver notification emails, and store delivery records securely.
Your choices
You can ask us to correct or delete your contact details at any time by emailing hitchlogistics24@gmail.com. Some delivery records may be retained where required for business or legal recordkeeping.
Contact
Questions about this policy? Email hitchlogistics24@gmail.com or call (240) 356-8082.